“I AM A MANAGER WHO HOLDS PEOPLE ACCOUNTABLE”
Are you? Do you really want to be?
There are two major problems with the sentence that forms the title of this article. Can you spot them both?
Look at it in two halves. Here’s the first half:
“I am a manager …”
Are you really a manager? Are you sure?
We manage resources. We manage things: computers, real estate, product inventory. Contrary to popular belief, we don’t, and can’t, manage people. The minute we try, we come up against a major obstacle: The person we’re trying to “manage” immediately senses that he or she is being treated like a thing …and resents it, either consciously or unconsciously. That bad feeling of resentment makes personal growth – and peak performance – impossible. People disengage. They go through the motions. Organizations suffer.
What does it feel like when someone manages you? Like you’re being treated as an inferior – as a resource. As a thing. All too often, as something that needs to be fixed. Nobody wants to be fixed. Nobody wants to be managed, either.