Accountability Creates Sanctuary

Sam Silverstein Blog 0 Comments

I run into a lot of leaders who mislead themselves — without realizing that’s what’s happening. Here’s how they do it. They say things, like “My people aren’t creative – we need to get a creativity expert in here to talk to them.” Or: “My people aren’t great problem solvers – they need to get better at problem-solving. Go find me a program that will help them improve their problem-solving.”

Here’s the disconnect. Nine times out of ten, the problem is not with the team. The problem is with the leader!

Specifically, the problem is a leader who focuses on responsibility before focusing on accountability. Let me explain what I mean by that. We have responsibility to things like assignments and job descriptions. But we have accountability to people … and one of the critical leadership accountabilities is being a SANCTUARY for others. For many leaders, this is a brand new concept; so let me break it down.
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