Better Business By The Numbers – Personal Growth

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6 Steps To Personal and Professional Success 1. Know your strengths and weaknesses 2. Never stop learning 3. Ask yourself, “Is there a better way to do this?” 4. Surround yourself with successful people 5. Share what works for you with others 6. Take action today 2 Questions 1. What is the last nonfiction book you have read? 2. What …

Selling… An Open and Close Case

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There are probably as many opinions on how to be a great sales professional as there are about what products and services to sell.  And, although the art of selling has many facets that you need to master, there are two skills that, if your master them, you will see your sales success soar. The two areas are your open …

Lead Your Business To Success

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The final test of a leader is that he leaves behind him in other men the conviction and the will to carry on. – Walter Lippmann -Twentieth century journalist and Pulitzer Prize winner.  A good leader is able to motivate other people to perform at or above their previous best in order to produce results that will help the leader …

Better Networking … Better Business

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A regular coaching client, Amy, called me the other day.  She said that her business just wasn’t growing at the rate she expected and needed.  We talked about how long she had been in business, where her sales leads were coming from, and where the majority of her business originated. After asking Amy several questions it became apparent that Amy …

Developing Great Sales Habits

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I arrived in Louisville at 9:30 AM.  Todd picked me up at the airport, and we went straight to the hotel.  I knew that it was early, but I was hoping to be able to check in and have a room to meet in with Todd.  Sitting in the lobby would work, but it wasn’t my first choice. At check …

Build A Better Biz By The Numbers – Superior Customer Service

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5 Steps To Superior Customer Service 1. Know who your customer really is. 2. Learn all about your customers needs. 3. Separate their “product” needs from their, “act of doing business with you” needs. 4. Design systems to address your customer’s needs and then exceed their expectations. 5. Empower your entire company to service the needs of your customers. 2 …

Creating High-Powered Sales Teams

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Becoming a great salesperson takes dedication, training, and experience.  Creating a high-powered sales team is an entirely different project.  Great sales teams can make a company very successful.  A weak sales team can bring a good company down. Creating an environment that attracts and keeps great salespeople is challenging, but critical if you want to build a better business.  A …

Business Mentors

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No man is so foolish but he may sometimes give another good counsel, and no man so wise that he may not easily err if he takes no other counsel than his own. He that is taught only by himself has a fool for a master. – Ben Jonson -Sixteenth century English dramatist.  It is difficult to improve yourself if …

Procrastination

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Even if you’re on the right track-you’ll get run over if you just sit there. – Arthur Godfrey -Radio and television personality.  Procrastination is a bad habit.  It is the destroyer of goals and dreams and achievement.  If you procrastinate you should look to replace the habit of procrastination with the habit of action.  A good slogan to remember is …

Blackout Blues

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In 2003 there was a huge electrical blackout.  Over 50 million people in the United States and Canada were without electricity.  Industry experts said that the systems in place are over taxed, outdated, and not sufficient to handle the current demand. For years, experts have called for updating the current systems.  They knew that problems existed, but no one ever took …