Many organizations focus so much on how their employees are going to treat the customer that they make a classic mistake: They fail to address the equally important issue of how the organization’s people treat each other. Leaders in these companies often overlook one of the secret weapons of accountability in the workplace … namely, transparency.
Without truth, you cannot have accountability.
Deception is grey. The truth is black and white. Deception and accountability can NEVER coexist.
People lie to try and protect themselves. People deceive in order to manipulate and try to personally gain something. Deception takes lying to a deeper level, often by omitting facts.
It is our responsibility to check the facts and to stand up to untruth and deception. Following deception blindly, when we know better, is negligence on our part.
I believe most leaders know what’s right. They know they have an inner voice that consistently points them in the right direction. They just don’t always listen to that voice.
Why do we tune out that inner voice? Why do other considerations sway us? Quite frankly, when things aren’t right, I find it’s because we’re focused on money first, and people second — or not at all.
Accountability is not about things. Accountability is about people. We must always remember this. Relationships with people, caring for people, standing by people and valuing people are always at the very core of the true positive power that flows from accountability.
Accountable leaders inspire others to greatness, both individually and collectively. Leaders unite people for a common cause or goal and then light the way to their objective. Leaders believe in the people around them, their ability and their potential and then find a way to tap that goodness and reach that potential.
My wife’s parents were over for dinner the other night. Renee cooked a nice meal, we had a great time together and after sitting around for a while to talk after dinner I drove them home. Along with Renee’s brother and his wife we look after them, we help them balance their check book and we make sure they have …
One of the major challenges in our society today is that people are trying to make leadership all about themselves. They think, “Oh – I’m the leader now. That means I get a special parking place.” Or: “I’m the leader now. I get to use the corporate jet.” Or: “I’m the leader now. I get to treat people however I want.” This way of thinking is rampant. Being a great leader means you are focused on the growth, success and wellbeing of the people you lead. Never lose focus on that.
Leaders are like music. They have the ability to affect our lives in ways we never stop to think about. They have the power to shape our lives for success or failure. We always remember when we were led by a great leader.
Second only to its people, the culture is the most important asset an organization has. The values are determined by the leader which shapes the culture and environment that produces a successful positive climate to work. Whatever the leader tolerates in the culture will become the norm.
When you help someone be accountable both parties benefit. When you hold someone accountable it’s one-sided. When you help someone be accountable you get a result and through the experience the person grows.