What Are You Tied To?

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Before Steve Jobs, former president of Apple, Inc., passed away he told Tim Cook, the new president, “Never ask the question, ‘What would Steve Jobs have done?’ Just do the right thing.” This powerful message delivered to the new president of Apple freed Tim Cook from having to worry about his predecessor.  It freed Cook from having to make decisions …

Are You A Game Changer?

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I am always inspired by people and organizations who aren’t willing to sit around and let everyone else dictate their future.  Game changers know that they can utilize products, services and ideas to shape and own their markets.  Here’s a television interview that I did recently on Game Changers. What can you do to change the game in your industry …

Change… The Order Of The Universe

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SIX STEPS TO BETTER CHANGE MANAGEMENT In a theology class at a major university a professor told her students that each week they would study a different piece of ancient text. On Monday, the professor would give her interpretation of the text, and on Wednesday, one of the students would give their interpretation of the same text.The professor would then …

Quality Requires Measures

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Quality is required. There is no longer a question of whether or not to implement a quality program. You must have one to survive. Yet, many are failures. The question is why? Quality is like any other business process. It must be managed to be successful. Too often, a business will spend all of its resources on the quality program …

V3 … the Power of Synergistic Leadership

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Values, veneration and vision are the three elements of quality leadership. Used individually, your organization can expect to see a minor impact. Used together, these concepts create a powerful synergistic force that can turn failing organizational environments into profitable and marketable companies. This synergistic force is the difference between the organization that will be going out of business and the …

The Paradox of Change

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Where would you like to be in six months? One year? Two years? How do you get there? The first step is to clearly define what it is you want to achieve. The next step is to determine what you will have to change to get to where you want to be. Sound easy? Well, it can be. If change …

Embracing Change

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Change is the essence of progress and in order to have growth at work and in our personal lives we need to be willing to commit to change. However, change can only be initiated as the result of a primary desire. Lasting change is possible only when the need and desire for change is both understood and internalized. People will …