G-8 Level Communication

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In a recent G-8 economic summit a large concern for the group of major world leaders was the proliferation of nuclear arms in Iran and North Korea. Additionally, the peace process in the Middle East between Israel and the Palestinians seems to take two steps back for every step forward. Most world problems over the centuries have been related to …

Too Much Lost Business

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Last week was an interesting week. Three sales people didn’t call me back, and it was only Wednesday. Monday I spoke with a hotel sales representative, a web services company, and a bank Vice-President. They all said they would call back that day. I must have moved, because I am still waiting for their calls. Guess what? I booked another hotel for one …

Three Reasons Your Business Will Fail This Year

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All around the world there are businesses failing. In the United States alone, almost 200 businesses fail every day of the week! You may see companies that are doing great, people prospering, and business booming. But don’t kid yourself. There are also markets that are collapsing, industries that are disappearing, and a constant flow of bankruptcies. Why do business have …

Enhancing Your Brand

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Do you have a brand? Do you know what it is? Perhaps, more importantly, do your clients know? And what about the marketplace? All great questions, but they are not always easy to answer. Your brand is your promise to the market place. When someone does business with you they know what they will get based on this “promise.” A …

Refer Your Way To More Business

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There are many ways to grow your business. You can increase sales to existing clients, you can add additional products and services to your offering, and you can even merge with another organization. The easiest and fasted way to grow your business is through referrals. Cold calling is a proven way to develop business. The only problem is that it …

Which Direction Is Your Business Heading

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Two years ago John’s business was down ten-percent, but he figures that the economy was a bit slow and he would make it up the next year. Last year, John’s business was off another ten-percent. He was not very happy with the way things were going, but he figured that this year was the year to turn things around. By …

Three Secrets to Increase the Productivity of Your Team

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We depend on those around us to produce at a higher level. If you manage a sales team, your success is the cumulative success of your team. If you are in an office setting, then the productivity of others in your office will support your goals and eventual success. If you can effectively help those around you to produce at …

Three Steps To Overcome Price Objections

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I had barely turned the lights on and sat down the other day when my phone rang. It was Ray. Ray had been in my mentoring program for about thirty days and was facing a perplexing problem. He said, “I made three sales calls yesterday but didn’t make a single sale. This is starting to look like a trend.” I …

Success On and Off the Court

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In his 37 years as a head basketball coach at the University of North Carolina Dean Smith won more games then any other coach (879). He also won two national championships and had the coliseum on campus named after him. He was able to enjoy overwhelming success at a very competitive level because he had a philosophy that employed every …