Expand Your Sphere of Contribution – Building Powerful Relationships

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When I think about every great achievement I’ve been fortunate to experience I realize that there is always one, and usually many more, relationships involved.  Someone helped me, introduced me, taught me, mentored me or just shared an idea with me.  I truly believe that relationships are the determining factor in our ability to achieve great things.  Here is a …

Three Critical Traits Of Great Leaders

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While working with an organization’s board of directors recently we discussed the components of great leadership. Many ideas were expressed and it was an amazing experience discovering the differences and the commonalities between everyone’s views. In the end three traits stood out.

No More Excuses…Make Accountability Your Competitive Advantage

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True story: Early in the Minnesota Twins 2009 exhibition season, Twins manager Ron Gardenhire discovered a note on his desk from Justin Morneau, his star first baseman. It read: “Gardy: I forgot to run sprints after the workouts yesterday; I am fining myself.” Next to the note was a hundred-dollar bill.

Was Justin Morneau accountable because he was a superstar, or was he a superstar because he was accountable?

Powerful Closing

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A very successful sales professional I know once told me that nothing happens until a sale is made.  Until a book is sold the book stores cannot afford employees, the printing companies cannot print anything, writers do not need to write, paper mills are quiet, trucking companies sit idle, and loggers aren’t needed to harvest any trees.  It all starts …

Seven Little Things That Make A Big Difference In Business

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Every day we are faced with major decisions and large issues.  Some of our decisions involve large sums of money and effect people in a profound way.  We worry, fret, or lose sleep, which can adversely affect our health in dealing with these big decisions and issues. Effective business professionals must be able to stay focused but maintain a wide …

Build A Better Business By The Numbers – 5 Things To Do With Old Clients

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1.    Stay in touch 2.    Say Thank you 3.    Ask for referrals 4.    Discover if they have new needs 5.    Show them you care about them as people, not just clients Two questions for you: 1.    When was the last time you spoke with all of your clients? 2.    How have your clients’ needs evolved over the past 24 months? …

There Is More Than One Way To Make That Sale

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I was in New York City speaking at the annual AFLAC meeting.  All of the top producers were there, and they were eager to learn and grow.  The meeting was held at the Marriott Marquis, which is located in Time Square.  Having a little extra time on my hands I went out for a walk. The first store I came …

What Would You Do If You Knew You Would Not Fail?

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What an interesting question.  How long would your list of things to do be if you were answering the above question?  Do you have seven things you want to do, seventeen things, twenty-seven things, or more? Many companies never take on projects because they fear failure.  New marketing campaigns get pushed aside, sales promotions are ignored, re-distribution of work loads …

How To Destroy Your Business

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My phone rings all the time with people looking for help in building their business.  They want to sell more, be more profitable, and find more satisfaction in their life.  Usually I share experiences from over 30 years of business building.  They seem amazed when the ideas I use with them turn into bottom line profits.  I’ve come to expect …

Accountable Business Growth Through a Strategic Plan

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It’s 9:00 in the morning. Do you know where your strategic plan is? Most busy business professionals have a legal pad with a list of things to do that is a mile long. The majority of those activities are reactive items that came about because of the action, or inaction, of someone else. They are constantly trying to put out …