Accountability is not about things. Accountability is about people. We must always remember this. Relationships with people, caring for people, standing by people and valuing people are always at the very core of the true positive power that flows from accountability.
Business executives looking for a competitive advantage today, want their people to be accountable. The problem is that for some time now society has misunderstood what accountability really is.
“The economy is down.” “The weather has been terrible.” “There is so much competition.” “Times are different.” We’ve all heard them before, one excuse after anther. We’re masters at making excuses to justify and rationalize poor results and even average results. But it doesn’t have to be that way.
How does a restaurant in a highly competitive market post a 22% profit margin in an industry that considers 5% a good result? Accountability.
In an interview this past week Lance Armstrong said if he had a chance to do things over, he’d probably dope again if he was racing at a time when cheating “was completely and totally pervasive.” In other words, if someone else is cheating he would cheat also. So cheating is okay.