The Accountability Blog

Month: February 2009

Blackout Blues

In 2003 there was a huge electrical blackout.  Over 50 million people in the United States and Canada were without electricity.  Industry experts said that the systems in place are over taxed, outdated, and not sufficient to handle the current demand. For years, experts have called for updating the current systems.  They knew that problems existed, but no one ever took the time or made the investment to correct the situation. Old systems will work for

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Communicate for Rapport

How you communicate with others will often determine the success you have in business. But communication is more than simply your ability to relate ideas. A key aspect of communication that many business people neglect is their listening capability. The fact is that without highly-tuned listening skills, your business and client rapport will often suffer. Why is listening so important? Clients these days want more than polished sales presentations. They don’t want to be trapped

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Business Back To The Basics

My garage is full of junk.  That’s right.  If you opened my garage today you would see junk piled high.  It goes half way to the ceiling!  Wood, insulation, drywall, light fixtures, dirt, and cabinets that had been torn out. The master bathroom in my house is being remodeled.  It’s a gut job.  We’re taking it down to the raw studs, and then creating a brand new bathroom. Initially, we were going to re-decorate, but

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Close More Sales

For a customer to make a purchase, there are three key questions that must be answered in their mind. If you can answer these questions in a positive manner, you can make the sale. If you shortcut your presentation, don’t hit on all of the important issues, and don’t answer these questions for your customer, then you cannot make the sale.  Take the responsibility of providing the needed answers so your clients can buy your

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