The Accountability Blog

Month: March 2009

Developing Great Sales Habits

I arrived in Louisville at 9:30 AM.  Todd picked me up at the airport, and we went straight to the hotel.  I knew that it was early, but I was hoping to be able to check in and have a room to meet in with Todd.  Sitting in the lobby would work, but it wasn’t my first choice. At check in I was greeted with a warm “good morning.”  Nancy looked up and smiled.  I

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Build A Better Biz By The Numbers – Superior Customer Service

5 Steps To Superior Customer Service 1. Know who your customer really is. 2. Learn all about your customers needs. 3. Separate their “product” needs from their, “act of doing business with you” needs. 4. Design systems to address your customer’s needs and then exceed their expectations. 5. Empower your entire company to service the needs of your customers. 2 Questions For You 1. Do your customers have any needs that they are not aware

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Creating High-Powered Sales Teams

Becoming a great salesperson takes dedication, training, and experience.  Creating a high-powered sales team is an entirely different project.  Great sales teams can make a company very successful.  A weak sales team can bring a good company down. Creating an environment that attracts and keeps great salespeople is challenging, but critical if you want to build a better business.  A really good sales team is more then the sum of its parts.  A high-powered sales

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Business Mentors

No man is so foolish but he may sometimes give another good counsel, and no man so wise that he may not easily err if he takes no other counsel than his own. He that is taught only by himself has a fool for a master. – Ben Jonson -Sixteenth century English dramatist.  It is difficult to improve yourself if your own set of skills is the only model you have to follow.  To reach

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Procrastination

Even if you’re on the right track-you’ll get run over if you just sit there. – Arthur Godfrey -Radio and television personality.  Procrastination is a bad habit.  It is the destroyer of goals and dreams and achievement.  If you procrastinate you should look to replace the habit of procrastination with the habit of action.  A good slogan to remember is “You can’t be great if you procrastinate.”  The best day to start a project is

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March 2009
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