The Accountability Blog

Month: July 2019

American Airlines Has an Accountability Problem

Did you happen to see the recent story about how American Airlines humiliated a passenger by informing her that she would not be able to fly unless she covered up her strapless outfit? It was really a story about an accountability problem. Dr. Tisha Rowe, who was wearing a perfectly appropriate summer romper, was told, in front of her son, “You are not getting on the plane dressed like that.” She donned a blanket in

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Beyond Superman: Accountable Leadership Is Interdependent Leadership

One of the traps we sometimes fall into as leaders is imagining that we are not dependent on anyone else. We convince ourselves that we alone are capable of securing the outcomes that lead to whatever we define as “success.” We may even convince ourselves that we as individuals are more indispensable than anyone else on the team…and that we, therefore, matter more than the team matters. In reality, the team comes first! All human

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