The Accountability Blog

Month: October 2021

A Leadership Accountability Check at Amazon

Amazon is in the news again, and not for a good reason. A recent report from Reuters says a trove of documents examined by reporters confirms the on-line retail giant “stoked sales of Amazon private-brand offerings by rigging Amazon’s search results so that the company’s products would appear…‘in the first 2 or three search results’“ for customers on Amazon.in, its Indian e-commerce site. This despite sworn testimony before the US Congress from senior Amazon executives,

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Appreciation For The Team

“They should appreciate that they have a job.” “I pay them to do that.” “You don’t need to understand why we’re doing it this way.” We’ve all heard leaders use these lines and more in the past. This is not the way an accountable leader thinks. The leader that talks like this does not appreciate or truly value the people for whom they are responsible. Is it any surprise that those people do not feel

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Facebook: An Accountability Crisis, A Question of Values

We are seeing a lot of headlines lately about Facebook’s decision-making, about its lack of accountability, and specifically about its leadership’s (often-stated) commitment to protect society by reining in hate speech and extremism on its platform. How serious is that commitment? A former product manager for Facebook, Frances Haugen, recently testified before a Senate subcommittee that, in her experience, Facebook  “repeatedly encountered conflicts between its own profits and our safety, (and) consistently resolved those conflicts

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October 2021
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