I was recently in a conversation with someone who said, “Business is business.” My accountability antenna immediately went up. I very much dislike that phrase as well as the closely related, “It’s not personal, it’s just business.” Neither of those phrases connect to accountability or accountable leadership in any way. Let’s discuss. When someone says, “Business is business” or “It’s not personal, it’s just business”, I find that to be code for, “I’m about to