The Accountability Blog

Policing in America: The Accountability Crisis

Let’s talk about accountability in law enforcement and community policing. A few years back, in the aftermath of the death of Michael Brown at the hands of a police officer in Ferguson, Missouri, I made a point of visiting Ferguson while the protests there were going on. I wanted to connect person-to-person with some of the people in the community there. One of the gentlemen I talked to was a teacher in one of the

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The George Floyd Moment: An Accountability Revolution

The protests following the death of George Floyd, an African-American man killed by police during an arrest in Minneapolis in May, have led to a national moment of reckoning on the issue of police misconduct. Floyd’s death has also led to a moment of reckoning on the larger issue of discrimination in American society…and, I believe, to a moment of reckoning on the subject of accountable leadership.

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Corporate Culture: Accountability Means Acting on What You Stand For

How do you build an accountable corporate culture? Microsoft just gave us all a lesson. If you go to Microsoft’s website and take a look at their corporate values, you will come across this powerful sentence: We recognize privacy as a fundamental human right. Inspiring…but there is a potential problem. Just posting those words is not enough to build or sustain a corporate culture that features commitments that support this value. That takes more than

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The Kansas City Royals Show What Accountable Leadership Looks Like

One of the critical commitments that accountable leaders take on is called IT’S ALL OF US. When you make this commitment, you accept that you do not succeed unless the other person succeeds — and you accept that if the other person fails, you fail. An organization built on this value treats its employees like family, and it doesn’t walk away from them in tough times. This connects to a related commitment, to STAND WITH

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Accountability: It’s Personal

One powerful lesson that accountable leaders can take from the last few extraordinary months is that personal commitments matter. That may seem like an obvious point. It is not. It requires constant reinforcement, especially within leadership circles. You would be surprised how many leaders I run into who imagine that their commitments do not need to be personal. They say things like “I am committed to quality” or “I am committed to making this company

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Who Are You? Are You Accountable?

You and I are living through a strange time, a time that will be written about in history books for decades and centuries to come. We are living through a time when the pressures and challenges we face are causing many among us to choose to perpetuate cycles of fear, anger, and greed. Yet this is also a time when others around us are just as prominently motivated by choices that sustain love, compassion, and

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Thank Them! – That’s Accountable Leadership

Everyone has the ability to make a difference. This year, we have all learned that the hard way. Three or four months ago, many people had this idea that someone who worked the checkout line at a grocery store, or someone who worked for the sanitation department collecting garbage, or someone who delivered food for people who wanted to enjoy a restaurant meal at home, or someone who worked at a similar job, was more

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Accountability: The Antidote to Tough Times

By now, it’s obvious that the global pandemic we now face is a crisis unlike anything any of us have ever encountered. There is no longer any doubt about it: we are entering tough times. The two critical questions for leaders now are–how do we make sure our organizations survive these tough times, and how do we make sure we rebound quickly coming out of them? Those are two different things, but they are both

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Accountability and the Coronavirus Crisis

Usually, these articles are about accountable leadership in business settings. This week, though, I came across a news story that reminded me how vital accountability is outside of the office. The whole nation, in fact the whole world, is in the grips of a major public health crisis: the rapid spread of the COVID2019 virus, popularly known as the coronavirus. This is no laughing matter. It is something we are all facing, and something we

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USA Gymnastics, Simone Biles, and the Failure of Accountability

Ethan Bauer, a reporter for the Deseret News, recently interviewed me as part of a story on the unprecedented public criticism leveled at USA Gymnastics (USAG) and the U.S. Olympic and Paralympic Committee (USOPC) by US gymnast Simone Biles. She and other athletes spoke up frankly about the failure of accountable leadership in both organizations to respond effectively to the massive sexual abuse scandal that has grown for years now, like a malignant tumor, on

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