The Accountability Blog

accountability leadership - hands held out piling ontop of each other across a table with one woman above with her hand on top

Accountability is Leadership

At The Accountability Institute™ we get calls from leaders all the time. Many times, a leader calls to say they want help with their people; they want their people to be more accountable. As soon as we hear this, I know that there is an accountability problem and a workplace culture problem. But the problem is not what the leader thinks it is. The accountability problem and the workplace culture problem are not the people’s

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Employee Retention Starts Yesterday

If your workplace culture stinks, people will leave. If you have an amazing workplace culture, other organizations will try to steal your people. What kind of workplace culture do you have? What type of workplace culture do you want? What do you do? Employee Retention Starts With a Great Workplace Culture   Build a great workplace culture and start yesterday building the best possible relationships with all your people. I’ve seen this in action. A

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Messed Up? Own it. Fix it. Move On

I was late for a Zoom call this morning. I didn’t look at my calendar first thing this morning, started working on something in my studio, and I overlooked it. It’s on me. I messed up. So, what do I do now that I’ve messed up? What do I say when I get on the call? What kind of “story” can I create to not look as bad? Maybe I could blame someone else? The

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I Can’t Find Enough Good People

I hear this all the time, “We can’t afford to let anyone go because I can’t find enough good people.” So, in other words, there are people within the organization that still get to draw a paycheck even though they may not do a good job, they may not be nice, they may not take care of the customer, and they may not even get their job done. I’m thinking that I should get hired

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Accountability is the Answer to the Great Resignation

The Great Resignation is in full swing. People are quitting their jobs. It is rampant. But it is important to understand that people, for the most part, are not retiring. People are resigning from companies where they do not feel like they belong. They are resigning where they do not feel valued. They are resigning where they do not connect to the organization’s mission. They are resigning when they are not connected to a group

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builder grade effort - woman on smartphone having coffee

Don’t Be Builder Grade

Recently, a friend of mine (let’s call him Tom), was shopping for a new faucet for his kitchen. The one in his new home was dripping. It seemed odd to me that a piece of hardware that was only a couple of years old would give out so quickly. Tom said, “It’s a builder grade faucet. That’s to be expected.” I know of a home builder based in Lubbock, Texas that puts 50-year faucets, quartz countertops,

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Business Isn’t Business

I was recently in a conversation with someone who said, “Business is business.” My accountability antenna immediately went up. I very much dislike that phrase as well as the closely related, “It’s not personal, it’s just business.” Neither of those phrases connect to accountability or accountable leadership in any way. Let’s discuss. When someone says, “Business is business” or “It’s not personal, it’s just business”, I find that to be code for, “I’m about to

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ethics - it takes one to know one - 2 figures in ties one lifting the ethics sign one leaning on it

It Takes One to Know One – EY Caught in an Ethics Void

Certified public accounting firms are supposed to help business leaders have the most accurate information about the performance of their organization. They are also supposed to protect investors of public companies by testing the validity of the information provided and creating confidence that the numbers are accurate. They catch errors and they discover fraud. But, presently, it looks like the fraud being committed is by Ernst & Young (EY) themselves. The Securities and Exchange Commission

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Achieve Everything You Want

What if I told you that accountability was at the center of achieving everything you ever wanted? Does accountability really seem that powerful? Here’s the thing, what happens to us is based on the actions we take. Those actions are determined by what we believe. What we believe about people will determine the level of accountability that we have. And what we believe is at the very heart in determining what we achieve. Let’s discuss.

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Fire All of Your Managers Today!

That’s right, fire your managers. All of them. You do not need them. Managers are not going to help your organization be it’s very best. Now that you have fired all your managers, fill those open position with leaders – leaders who care, leaders who teach, and leaders who inspire. Leaders will help your organization be it’s very best. You manage things but you lead people. You manage IT. You manage inventory. You manage cash

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December 2022
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