One of the most common complaints I hear from leaders has to do with the team’s supposed inability to accept their responsibility to tell the truth. Here’s how this often plays out. There’s some kind of problem, some kind of oversight, some kind of challenge, and the leader wants to get to the bottom of it – – as a prosecutor. The word goes out: Who authorized this? And the inquisition is on. For some
The Accountability Blog
When I talk about accountability, a lot of leaders assume I’m talking about the team’s accountability to the leader. Actually, the whole process starts with the leader’s accountability and their ability to follow through on commitments to the team. One of the most important of those commitments is the leader’s commitment to make sure everyone feels safe in sharing insights and opinions…whether that’s someone who’s been with your organization for years, or someone who just
Committing to the success of others around you builds relationships and accountability. Your example of accountability will inspire accountability in others.
Here are some thoughts on accountability inspired by the attack on the Capitol yesterday. Accountable leaders in any field of endeavor, including politics, inevitably face questions of character. Our character is demonstrated by our decisions and our deeds over the long term, not by the words we throw out in the heat of the moment so we can look good when the cameras are rolling. Character, in other words, is a long-term play, it is
We are all nearing the end of what has been a very difficult year. As the final days of that year approach, it seems appropriate to take just a few moments to talk about one of the most important, most inexhaustible traits of the accountable leader: gratitude.
Has someone you report to ever said to you, “I’m holding you accountable for so-and-so”? Or: “You’re going to be held accountable if X, Y, or Z doesn’t happen”?
How did that make you feel? Did it inspire you? Did it make you glad that you had picked such a great place to work and found such a great boss? Did it get your creative juices flowing?
Accountable leaders know that the values of the organization must always connect to the actions and decisions of each and every team member. They also know that Respect has to be one of those values. If team members are not willing to treat each other with respect — whether that is over a political disagreement, a disagreement about how to redecorate the breakroom, or anything in between — then the accountable leader has to call time-out and make sure the value of Respect is restored.
There are two potent realities that connect to the remote leadership challenge, and each of them is refusing to go away, despite the best efforts of some to stop believing in them. Each reality is worth understanding, because one of the core commitments of the accountable leader is a commitment to the truth, and this is a commitment that starts at home.