There has been a tragic failure of accountable leadership at Boeing. But the accountability failure I am talking about is not the failure of a single individual. I am willing to bet that what you have been reading about in the headlines is how, in the aftermath of the 737 Max crisis, Boeing CEO Dennis Muilenburg just lost his job. Unfortunately, his story is a story of unaccountable leadership.
The Accountability Blog
Accountable leaders know how to harness the immense power of a Mission that inspires, engages, and motivates people. The kind of Mission I am talking about is always rooted in some deeply personal motivation, in some larger Purpose that drives everything in the leader’s life. Yet this individual Purpose is a private matter. It is not necessarily what people buy into and sign on for when they support the Mission. Enunciating the right mission and
Do you sometimes feel stressed out, off track, spread too thin, or simply lost in a vast maze of urgent priorities? Do you ever wonder where you are headed, personally or professionally…and then find yourself wondering whether maybe, just maybe, you may be drifting toward a destination you never chose, a destination called “burnout”? Guess what? Those feelings and wonderings are all symptoms. So: What are they symptoms of?
The commitment I call “it’s all of us” has a certain distinctive “look and feel” whenever a true leader lives it and leads with it. There are lots of different words leaders can use in demonstrating their accountability to this commitment, and there are lots of different actions they can take, but every time this idea is put into practice as a leadership principle, it Inspires people by sending a simple, powerful message via word
Just recently a high school in St. Louis, Missouri canceled the balance of their football season. They were 7-0 at the time of this decision. Was that accountable? As it turns out, one of the star players had been suspended for one game after being ejected in the final game of last year, his sophomore season. That suspension was supposed to be carried out this year. This suspended player, wearing a different uniform number, using
The high-profile protests we’ve been seeing against companies involved in schemes to profit from the nation’s massive opioid epidemic — the most visible being the health-care giant Johnson and Johnson — have, I think, been focusing on the wrong end of the problem. They have been leaving out the issue of what accountable leadership actually looks like. Make no mistake. People will be writing for decades to come about the legal and moral failures that
What does accountable leadership, in both the public and private sectors, look like after a major disaster? We are in the process of finding out. Following two fatal crashes of its Boeing 737 Max jets earlier this year, the aviation giant Boeing has settled the first of multiple lawsuits from families who lost loved ones on those flights. According to Reuters, the families involved in the first settlement will each receive $1.2 million, in addition
Southwest Airlines just gave us all a lesson in accountable leadership. You may have seen the news a while back about Boeing having grounded its troubled 737 Max planes, pending certification from the FAA that that aircraft is actually safe to fly. There are plenty of issues about accountability to look at there, but that is another story for another day. Boeing has said it will compensate its customers for losses related to the groundings;
This past Labor Day, Delta Airlines made headlines in the business world by sending out a memo informing employees that they would be receiving an unexpected four-percent raise. A couple of years back, American Airlines gave its employees a comparable across-the-board raise. Do such management decisions, on their own, serve as evidence of an accountable corporate culture? I say no. Here is why: It is not just about the money. An accountable corporate culture is
The fact that you occupy a leadership position on the organizational chart does not mean you are an accountable leader. Case in point: Katarzyna Richter, director of LOT Polish Airlines. During a flight she took on British Airways, one of her chief competitors, Richter apparently took clandestine photographs of members of the flight crew serving her, and later posted those photos on Facebook with degrading commentaries: “Today,” she wrote in Polish that was quickly translated