The Accountability Blog

Lead Your Business To Success

The final test of a leader is that he leaves behind him in other men the conviction and the will to carry on. – Walter Lippmann -Twentieth century journalist and Pulitzer Prize winner.  A good leader is able to motivate other people to perform at or above their previous best in order to produce results that will help the leader achieve his primary desires. A true leader helps others think about themselves rather than thinking

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Better Networking … Better Business

A regular coaching client, Amy, called me the other day.  She said that her business just wasn’t growing at the rate she expected and needed.  We talked about how long she had been in business, where her sales leads were coming from, and where the majority of her business originated. After asking Amy several questions it became apparent that Amy wasn’t getting in front of enough new people on a weekly basis to have the

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Developing Great Sales Habits

I arrived in Louisville at 9:30 AM.  Todd picked me up at the airport, and we went straight to the hotel.  I knew that it was early, but I was hoping to be able to check in and have a room to meet in with Todd.  Sitting in the lobby would work, but it wasn’t my first choice. At check in I was greeted with a warm “good morning.”  Nancy looked up and smiled.  I

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Build A Better Biz By The Numbers – Superior Customer Service

5 Steps To Superior Customer Service 1. Know who your customer really is. 2. Learn all about your customers needs. 3. Separate their “product” needs from their, “act of doing business with you” needs. 4. Design systems to address your customer’s needs and then exceed their expectations. 5. Empower your entire company to service the needs of your customers. 2 Questions For You 1. Do your customers have any needs that they are not aware

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Creating High-Powered Sales Teams

Becoming a great salesperson takes dedication, training, and experience.  Creating a high-powered sales team is an entirely different project.  Great sales teams can make a company very successful.  A weak sales team can bring a good company down. Creating an environment that attracts and keeps great salespeople is challenging, but critical if you want to build a better business.  A really good sales team is more then the sum of its parts.  A high-powered sales

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Business Mentors

No man is so foolish but he may sometimes give another good counsel, and no man so wise that he may not easily err if he takes no other counsel than his own. He that is taught only by himself has a fool for a master. – Ben Jonson -Sixteenth century English dramatist.  It is difficult to improve yourself if your own set of skills is the only model you have to follow.  To reach

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Procrastination

Even if you’re on the right track-you’ll get run over if you just sit there. – Arthur Godfrey -Radio and television personality.  Procrastination is a bad habit.  It is the destroyer of goals and dreams and achievement.  If you procrastinate you should look to replace the habit of procrastination with the habit of action.  A good slogan to remember is “You can’t be great if you procrastinate.”  The best day to start a project is

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Blackout Blues

In 2003 there was a huge electrical blackout.  Over 50 million people in the United States and Canada were without electricity.  Industry experts said that the systems in place are over taxed, outdated, and not sufficient to handle the current demand. For years, experts have called for updating the current systems.  They knew that problems existed, but no one ever took the time or made the investment to correct the situation. Old systems will work for

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Communicate for Rapport

How you communicate with others will often determine the success you have in business. But communication is more than simply your ability to relate ideas. A key aspect of communication that many business people neglect is their listening capability. The fact is that without highly-tuned listening skills, your business and client rapport will often suffer. Why is listening so important? Clients these days want more than polished sales presentations. They don’t want to be trapped

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Business Back To The Basics

My garage is full of junk.  That’s right.  If you opened my garage today you would see junk piled high.  It goes half way to the ceiling!  Wood, insulation, drywall, light fixtures, dirt, and cabinets that had been torn out. The master bathroom in my house is being remodeled.  It’s a gut job.  We’re taking it down to the raw studs, and then creating a brand new bathroom. Initially, we were going to re-decorate, but

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May 2019
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