Your organization is in crisis. A key person — or maybe a bunch of key people — just left, and now you’re struggling to deal with the consequences. Before you talk yourself into believing that you’re the victim here, let me suggest some tough questions. Please answer them honestly. Are you personally committed to telling your people the truth? How does your team know that for sure? What evidence do they have to the contrary?
The Accountability Blog
Accountability and truth always go together. If you’ve been following the news at all this week, you’ve learned about two outrageous news stories that whipped up intense emotions across the entire American social spectrum. The first involved the editor of a small-town Alabama newspaper, and the second involved a high-profile actor on a popular TV show. The two incidents may at first seem to be unrelated, but I’m convinced that they carry the same important
Is It Really an Emergency? Some Thoughts on the Lost Art of De-escalation and the Lack of Accountability
When I was a kid, there was only one television in the house. This was long before the advent of technology that allowed you to record one show while you were watching another. If there was a program on that my brother wanted to watch, and it conflicted with one that I wanted to watch, someone had to win and someone had to lose. There was no accountability to each other. We each hated losing.
Many people make the mistake of assuming that a commitment to truth simply means promising to tell the truth to other people. It is far more important to be able to tell yourself the truth. Telling yourself the truth must come first. If you can’t be honest to yourself, you can’t be honest to someone else. Telling yourself the truth isn’t something you do once and consider complete. It’s an ongoing process, something you commit
I spend a lot of time talking to teams and leaders about what accountability looks like on the organizational level – in the workplace. But it’s just as important to take a close look at accountability in our relationships with people outside of the workplace. In fact, I believe true accountability always starts at the level of the individual, not the level of the organization. Let me share an example of what accountability on the
This weekend, the world was reminded of the horrific campaign of industrialized genocide unleashed by the Nazi regime against Jews, gays, the disabled, and other persecuted minorities. Holocaust Remembrance Day was officially January 27. It is right and fitting that the world pause once a year and set aside this day for remembrance. Yet there was a news story I came across that convinced me that I had an obligation to write a post about
By now there’s a very good chance you’ve already heard something intense, partisan, and angry about the protests that happened near the steps of the Lincoln Memorial on Martin Luther King Day. But on the off chance you’ve somehow missed the commotion, here’s a brief rundown. Social media platforms went crazy over viral videos showing encounters between a Native American elder and a group of boys from Covington Catholic High School, who were in Washington
For a leader, there is no such thing as “kind of” telling the truth. If you are a leader, you are either fulfilling your personal commitment to tell someone who is counting on you the truth, or you aren’t fulfilling that commitment. If you aren’t, then accountability within the relationship and the organization you lead is impossible, because you’ve already failed to be accountable to your team coming out of the gate. That’s the high
There is one thing about Uber that everyone agrees on. The global ride-sharing service that transformed the way people get around in major metropolitan areas has a remarkable capacity make news. The problem is, not all of the headlines it generates are good. For every positive news item — securing an astonishing 69% of the US market, say, or launching a new service providing wheelchair-accessible vehicles, or positioning itself for what looks to be one
One of the questions I ask leaders — a question that sometimes makes them a little uncomfortable — is a fairly simple, direct one: Do you tell your people the truth? It’s a deeply relevant question, I think, as we approach the New Year. Forget, for a moment, whether you feel your people tell you the truth, or how you feel about it on those occasions when you can prove that they don’t. (That’s actually