The Phone Call It was 8:00 on a Monday morning and my phone was already ringing. The call was from Bob, a distributor of mine in Kalamazoo. Bob was frustrated. He had just received a call from an upset customer. Bob’s customer was tired of waiting for their replacement windows. It had been seven weeks since the homeowner had placed the original order. “I’ve been buying windows from you for the past two years,” Bob
The Accountability Blog
The US Open tennis tournament is being played this week. Of all the sporting events I enjoy watching, being at one of the four major tennis tournaments has to be my favorite. Your ticket will get you into the event, and it is good for a reserved seat in the main stadium. Now, this is where it gets interesting. There can be up to eighteen matches being played at the same time throughout the day.
I went to my Mastermind Group meeting yesterday. I didn’t really think that I had much to discuss. Boy, was I wrong. All I wanted was a quick approval on the artwork for my new business card. I thought this would take about 60 seconds. Thirty minutes later, my card was totally redesigned. The members of my Mastermind Group questioned the specific message that I wanted my card to convey. They had me remove three
July 11th was the international release date for the new Apple iPhone 3G. Stores around the world opened their doors and proceeded to sell out of every phone they had. Here in St. Louis the line was so long you would have had to wait 5 hours to buy and activate a phone. While I chose not to wait I did decide to hang out a bit and chat with some of the people who
Apple Computer, Inc. opened their application store in iTunes today. The App Store has hundreds and soon to be thousands of applications that you can download and easily install on an iPhone. Some of the applications are free. Others are for sale. Most of the applications being sold are priced from $.99 to $9.99. Need a little app to keep track of all the tasks you need to complete? Maybe you want an app to
We become what we become because of the choices that we make over time and the accountability we have to our choices. Some choices are easy like, “What do I have for breakfast?” Others are hard such as, “How are we going to grow our sales by 35% this year?” Many times, we are so frustrated or confused that we don’t make a choice. Not making a choice is a choice. Life and business are
I recently registered a new URL. (It is http://www.samstips.com for those of you who are curious.) I used DomainBuddys.com to handle the transaction. When I purchased the URL, a screen came up that asked if I would like more information on tools that would add value to my new URL. I had the option of saying yes or saying no. Right before hitting the final submit button there was a “special customer” offer that made
I was in the backyard playing with my two youngest daughters. It was late in the day, and the sun was low on the horizon. The night air was cool and our shadows were long on the driveway. My youngest daughter, Allison, walked up and stood right at the end of my shadow and said, “Look how big you are daddy.” When you added Allison’s shadow to mine I did look very tall. I certainly
The Masters golf tournament I was watching was delayed by rain. A baseball game I went to last year was delayed by rain. And, my daughter’s soccer game last week was delayed by rain. Rain may delay the games we play, but in life there are no rain delays. Every second of every hour of every day we’re in the game! There are no timeouts, no substitutions allowed, and no rain delays. We get up
We’ve heard over and over what to do to be more successful. In the first part of this article I told you four bad habits not to do. Below I will discuss the other three bad habits that you must eliminate if you are to sell more, build your business, and increase your income this year. It’s very simple. If you can eliminate all seven habits you will find your business growing, expanding and prospering.