Usually, these articles are about accountable leadership in business settings. This week, though, I came across a news story that reminded me how vital accountability is outside of the office. The whole nation, in fact the whole world, is in the grips of a major public health crisis: the rapid spread of the COVID2019 virus, popularly known as the coronavirus. This is no laughing matter. It is something we are all facing, and something we
The Accountability Blog
You may have seen the video that went viral about a luggage handler recklessly throwing passenger bags around at Manchester Airport in England. If you didn’t, here’s a look. The flight’s passengers (and plenty of others) were furious at the sight of the bags being tossed right through the baggage cart, and rightly so. In a world where there are many, many accounts of customer sharing (valid) complaints about their flying experiences, I was reluctant
Discover exactly how to go about fixing a broken corporate culture like the one currently in play at Boeing. It starts with leadership. It is possible. A great culture is really what all employees want.
After reading the owner of the Houston Astros recent response that he does not believe he should be held accountable for the cheating that his team was found to have participated in, I thought an article was required. At first, I thought that I would just create a list of all of the times that a leader is not accountable. The only problem with that is that the article would end at that point.
Houston Astros owner and chairman Jim Crane fired the team’s manager and general manager after Major League Baseball found the Astros illegally created a system the sole and communicated the opposing teams’ pitching signs during their 2017 championship season. Accountability was lacking on the side of those fired but the owner showed his accountability immediately.
There has been a tragic failure of accountable leadership at Boeing. But the accountability failure I am talking about is not the failure of a single individual. I am willing to bet that what you have been reading about in the headlines is how, in the aftermath of the 737 Max crisis, Boeing CEO Dennis Muilenburg just lost his job. Unfortunately, his story is a story of unaccountable leadership.
Accountable leaders know how to harness the immense power of a Mission that inspires, engages, and motivates people. The kind of Mission I am talking about is always rooted in some deeply personal motivation, in some larger Purpose that drives everything in the leader’s life. Yet this individual Purpose is a private matter. It is not necessarily what people buy into and sign on for when they support the Mission. Enunciating the right mission and
Do you sometimes feel stressed out, off track, spread too thin, or simply lost in a vast maze of urgent priorities? Do you ever wonder where you are headed, personally or professionally…and then find yourself wondering whether maybe, just maybe, you may be drifting toward a destination you never chose, a destination called “burnout”? Guess what? Those feelings and wonderings are all symptoms. So: What are they symptoms of?
The commitment I call “it’s all of us” has a certain distinctive “look and feel” whenever a true leader lives it and leads with it. There are lots of different words leaders can use in demonstrating their accountability to this commitment, and there are lots of different actions they can take, but every time this idea is put into practice as a leadership principle, it Inspires people by sending a simple, powerful message via word
Just recently a high school in St. Louis, Missouri canceled the balance of their football season. They were 7-0 at the time of this decision. Was that accountable? As it turns out, one of the star players had been suspended for one game after being ejected in the final game of last year, his sophomore season. That suspension was supposed to be carried out this year. This suspended player, wearing a different uniform number, using