On a recent television interview, I was asked, what comes first, accountable organizations or accountable individuals? I believe that organizations that show a culture based on accountability or those organizations that have developed and have built themselves around a group of accountable individuals. It’s the individual accountability that comes together to create that culture with an organization that’s based on accountability. So how do we do that? Well I think you can nurture both. Not
There are three things that can erode your personal accountability and how you appear to others within the organization and in your personal life. The first is when your actions don’t align with your words. If you say you’re going to do something, then you need to do it. People need to know that you’re responsible. People need to know that you will come through, that you are accountable for the commitments that you’ve made.