The Accountability Blog

Tag: Accountable Leader

You Cannot Lie and Be Accountable

According to the recent news reports, RJ Reynolds lied about how addictive and harmful smoking cigarettes are and General Motors lied about the quality of their automobiles. Companies are continuously on record for lying about the benefits of their products. Where does it stop?

When a company lies they are not being accountable to the public, their employees or their investors. At some point society must send a message.

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Accountability Doesn’t Stop With Leadership, It Starts There

How many times have we heard of someone in a politician’s office doing something wrong and the politician, the leader, saying he or she had no knowledge of the wrongdoing? Maybe it was an office that was broken into in an attempt to steal information from an adversary, or maybe it was just a lane closing on a bridge to cause traffic in a community where the local mayor didn’t support the governor. The leader tries to get off by claiming ignorance. Slick move, but I don’t think it holds water.

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CVS Caremark Shows Accountability

When CVS Caremark announced today that they are going to discontinue selling tobacco products in their stores they said, “Cigarettes and tobacco products have no place in a setting where health care is delivered. This is the right thing to do.”

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Ask Better Questions – Develop Better Leaders

I have a speech in Kuala Lumpur, Malaysia. I will be working with over a thousand financial advisors. Prior to the program I emailed and communicated with about 15 people that will be in the audience. I asked several questions because I wanted insights through their eyes. I have a pretty good idea of the issues they are facing from my experience and the clients that I worked with in the past, but I wanted

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Focus on What you Can Control

In business there are many things that will impact our success. Some of those issues are beyond our control: governmental changes, regulations, competitors, making decisions in the market place with regards to products, services, warranties, etc. As great leaders what we must do is choose to focus on what we can control. We can’t control others decisions, but we can control the choices we make with regards to those decisions and if we focus on

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Go on the Offensive and Strengthen Your Organization

As a leader of an organization or a leader in our own personal life, we have many decisions and choices that we must deal with. Some of the choices reflect around offensive decisions and some are defensive. And, there is a time and a place for both. Sometimes we make a defensive move because we need to compete with what some of our competitors are doing in the market place and sometimes that’s reactive rather

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Give Away to Succeed

I recently saw a small device that you can plug in the top of an I-phone or an I-pad. This small little device will allow you to drag a credit card through it and it will then charge the owner of that credit card for the amount that you’ve entered in on the screen and then that individual can sign on the screen to conduct the purchase. Wow! Such a little item can do so

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Create a Day to Remember

I was in a store recently and engaged the sales person in conversation. The day was absolutely marvelous from a weather standpoint. The temperature was in the low 70’s, there were clear skies, and a slight breeze. It was very comfortable with low humidity, just absolutely beautiful. I started the conversation with the sales lady by saying, “it is a beautiful day isn’t it?” And her response to me is something I will never forget.

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Have an Effective System

One of the key members of my team, Jared, comes into work with a bag of candy. There are lots of pieces in there, probably several hundred. There are purple pieces, green pieces, yellow pieces, and orange pieces. And through the day, what I notice is, Jared has a system for how he eats his candy. He’ll sequester one color. Maybe it’s orange. And just eat the orange pieces until they’re all gone. Maybe the

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Be Accountable to Understand Customs

I’m getting ready to travel to Singapore, Malaysia, and Australia to speak to some pretty large clients. And what I’ve learned in the past as I travel internationally is that there are different customs in different countries. And for me, to best communicate with and connect with my audience, I need to be responsible and accountable to learn what those customs are because it’s not how I approach something that matters. It’s not my feelings

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July 2020
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