The Accountability Blog

Tag: Accountable Leader

Focused Intent

I was studying an organization the other day and I realized that that organization had grown nicely over the course of two or three years and then they started to slip. So, I wanted to research why was the organization moving backwards after several years of sustained growth? And what I realized was that their offerings had become very diverse. Their strategic intent was not nearly as focused now as it had been in its

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Eliminate Left Turns

Recently, UPS eliminated all left hand turns. That’s right. They scheduled their freight deliveries only making right hand turns. Well, 90 percent of the turns are right hand turns. They basically said, “We don’t want to turn left. If it means going around the block, we’ll make those right hand turns.”  As a result, they found they could save time and ultimately miles. How many miles? They saved over 2.8 million miles on their fleet

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Accountability in the Face of Disasters

It seems lately that natural disasters are the order of the day. It’s an earthquake. It’s a tornado. It’s a hurricane. No matter what, it seems like in some part of the world, we’re experiencing hardships and companies and countries are having to face these hardships. Where does accountability come into this? One of the five accountabilities that I discuss in my latest book “No More Excuses” is that we’re accountable to make contributions to

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Adapt for Changes

As you can imagine, magazines’ editorial pages tend to rise or fall depending on the number of ad pages that they have. In the year 2000, magazines published by the Publishers Information Bureau had almost 287,000 ad pages while by the year 2009, the number of ad pages had diminished to almost 170,000 pages. That’s a 41 percent decrease. As you can imagine, these magazines were thinner. They were using less paper. Paper mills had

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Accountability in Sales

A few years ago, my wife and I went to Santa Fe, New Mexico. It’s a tremendous artist community and we wanted to look at many of the galleries that were there and enjoy the sites. We had no intention on buying anything. There’s a road just outside of the downtown market area called Canyon Road. It’s about a mile long and all of the homes on both sides of the road have been converted

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Thirty Days to Application

Yesterday, I conducted a radio interview and after the interview, I realized that I’ve probably done hundreds of these over the years and I’ve shared hundreds of great ideas. Thinking back, I realized I probably heard an equal or greater number of ideas on the TV or on the radio. I’ve come to the conclusion that it is easier to learn than it is to apply. The difference between what we don’t know and what

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What is Your Strategic Intent?

I was working with a client yesterday and the client asked me, “How do I know what my strategic intent is?” Wow! That’s a powerful question because that’s the core of any enterprise. What is your strategic intent? Your strategic intent is what it is you’re trying to become. It’s the target that your organization revolves around. Maybe you’re trying to create or offer the number one selling accounting package for small and medium-sized businesses.

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Stop Spinning and Focus

On the old Ed Sullivan Show, there was an act where a guy came out with sticks, put plates on top and started spinning them. First, there was one plate, then there were two, then three. It grew and grew until he had a whole line of plates that were spinning as he moved back and forth trying to keep all those plates spinning on top of the stick. Some of them would wobble real

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Where Should Your Expectations Be?

Are you looking to grow individually or possibly grow your organization? I find that one of the keys to growing an organization is knowing how to set the right expectations. You see, many times, we set our expectations based on past history and past history alone. And the bottom line is, we don’t even know if our past history was good. We’ll take a sales figure of say, 300 and decide we should grow that

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Be Accountable to Yourself

I was talking with a client and he asked me, “Sam, why is it more difficult to be accountable to my self than to be accountable to others?” It’s a very interesting question because I too find it’s much easier to be accountable to others. We’re worried about what other people will think about us. We’re worried about how we’re going to look if we don’t perform at the level that we said we would

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November 2019
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