The Accountability Blog

Tag: accountable leadership

Who You Are Is the Action You Take in Support of Your Purpose

Accountable leaders never tire of asking themselves a tough question: Who am I, really? They know the answer to that question is always going to be rooted, not in what they say about themselves, but in the actions that they choose to take. These leaders know their actions do one of two things: they either demonstrate full commitment to their chosen purpose in life … or they demonstrate commitment to something else. Recently, I was

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The Accountability Advantage™ … Fixing a Broken Corporate Culture

Here is perhaps the ultimate accountability challenge: Suppose you were called on to turn around a company in crisis. How would you do it? There never seems to be any shortage of firms experiencing challenges that connect to a deficit of accountability. The most recent, glaring example is probably Boeing, whose CEO just departed following a series of major problems related to internal safety concerns that were withheld from regulators and others. The plane in

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Mastering Accountability™

We can only inspire accountability. We can never bring it into existence by demanding it. This is the Principle of Accountability. And the only way to master accountability is to change the way we think. Accountability is not a way of doing. It is a way of thinking. Plenty of leaders talk about “holding people accountable” for certain narrowly-defined outcomes: getting a report done on time, hitting a performance target, taking out the trash, whatever.

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Transforming The Diversity Conversation … The Accountable Thing To Do

Most leaders miss a huge opportunity when they talk about diversity. In the wake of multiple high-profile news stories about diversity and inclusion, and any number of hastily-assembled “damage control” initiatives from companies at the center of those stories, I wonder if it’s time to reframe our national workplace conversation on diversity. Here’s a start: If you’re a leader, you are already accountable to each member of your team to fulfil your organization’s commitment to

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Accountable Leadership…Closing The Values Gap

I received a question recently from someone online, a question that gave me pause. He wanted my insights on how he could find the right employer in his chosen field, an organization driven by strong values. This is a very important issue, one that is all the more essential to consider closely because, as this man pointed out, most of the companies in his industry seemed to lack a coherent guiding set of values. Indeed,

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The Principle of Accountability™

Have you ever tried to “hold someone accountable”– and found that the person’s performance got worse instead of better? The Principle of Accountability makes holding someone accountable impossible. Lots of leaders have had this experience. Before we start talking about “holding people accountable,” a tactic that usually backfires, maybe we need to ask ourselves a more fundamental question: What does that word “accountability” really mean? Accountability, very simply, means keeping your commitments to people. Period.

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Are You a Leader?

Recently, I was talking to someone — I’ll call her Carol — who had seen one of my videos and heard a point I had shared about accountable leadership. She said, “It’s interesting, Sam, and I’m sure it’s helpful for your audience, but it’s not really relevant to me.” “Why not?” I asked. “Because I’m not a leader.” This answer piqued my interest, because I knew Carol was a mother. I said, “What makes you

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No Purpose, No Mission; Know Your Purpose, Know Your Mission!

What is your Purpose in life? What is your Mission? They are not the same. It is quite common for people (and teams and even entire organizations) to get a little confused about what a Purpose is and how it differs from a Mission. This confusion does not exist for accountable leaders and the team members who report to them. Truly accountable leaders know that their Purpose is the reason they are here, phrased in

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American Airlines’ Mission Failure: A Lesson in Corporate Culture

You may have seen the story a couple of years back about a group of 41 Oklahoma fifth-graders and their teachers, booked on a once-in-a-lifetime field trip to Washington, D.C., were unceremoniously abandoned in the terminal by the world’s largest air carrier, American Airlines. The kids had been planning their trip for over a year. American left the youngsters and the teachers stranded… by cancelling the June 2 flight from Oklahoma City to Virginia without

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What Accountability Looks Like in Action

Kaylah Rainey signs her letter of intent with Northwestern … and Northwestern becomes a national role model for accountability. The only time you become an effective leader is when you are accountable. And you only become accountable when you are committed. Commitment is at the very core of accountability and true leadership. If the leader is committed, then everyone will be committed! This is a very simple concept, yet you’d be surprised how many leaders

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