Here is perhaps the ultimate accountability challenge: Suppose you were called on to turn around a company in crisis. How would you do it? There never seems to be any shortage of firms experiencing challenges that connect to a deficit of accountability. The most recent, glaring example is probably Boeing, whose CEO just departed following a series of major problems related to internal safety concerns that were withheld from regulators and others. The plane in
The Accountability Blog
We can only inspire accountability. We can never bring it into existence by demanding it. This is the Principle of Accountability. And the only way to master accountability is to change the way we think. Accountability is not a way of doing. It is a way of thinking. Plenty of leaders talk about “holding people accountable” for certain narrowly-defined outcomes: getting a report done on time, hitting a performance target, taking out the trash, whatever.
We can always acquire more money but when we use up time it can never be replaced. Time is our most precious commodity. If we can find a better way to focus on what is important and get those tasks completed we will be better positioned to achieve what it is that we are seeking. Some times we need to decide what to eliminate from our life so that we can create more “space” or time
With the release of the new Apple iPad Apple Inc. is changing the game. Already Seaton Hall University has announced that it will issue iPads to all students this fall. In the past two months since Apple announced the impending release of the iPad, 22% of all new mobile application developers’ projects were based on that platform. Apple is not only changing the game for their industry and with their competitors, but the devices they create are changing the game for other industries as businesses look to leverage and incorporate Apple’s technology moving forward.
While working with an organization’s board of directors recently we discussed the components of great leadership. Many ideas were expressed and it was an amazing experience discovering the differences and the commonalities between everyone’s views. In the end three traits stood out.
True story: Early in the Minnesota Twins 2009 exhibition season, Twins manager Ron Gardenhire discovered a note on his desk from Justin Morneau, his star first baseman. It read: “Gardy: I forgot to run sprints after the workouts yesterday; I am fining myself.” Next to the note was a hundred-dollar bill.
Was Justin Morneau accountable because he was a superstar, or was he a superstar because he was accountable?
Every day we are faced with major decisions and large issues. Some of our decisions involve large sums of money and effect people in a profound way. We worry, fret, or lose sleep, which can adversely affect our health in dealing with these big decisions and issues. Effective business professionals must be able to stay focused but maintain a wide field of vision. In addition to the major issues, there are seemingly small activities that
1. Stay in touch 2. Say Thank you 3. Ask for referrals 4. Discover if they have new needs 5. Show them you care about them as people, not just clients Two questions for you: 1. When was the last time you spoke with all of your clients? 2. How have your clients’ needs evolved over the past 24 months? One thing for you to do: 1. Create a brief three-question survey that you can
I was in New York City speaking at the annual AFLAC meeting. All of the top producers were there, and they were eager to learn and grow. The meeting was held at the Marriott Marquis, which is located in Time Square. Having a little extra time on my hands I went out for a walk. The first store I came across was an electronics store. The window was filled with every imaginable cell phone, digital
What an interesting question. How long would your list of things to do be if you were answering the above question? Do you have seven things you want to do, seventeen things, twenty-seven things, or more? Many companies never take on projects because they fear failure. New marketing campaigns get pushed aside, sales promotions are ignored, re-distribution of work loads aren’t tried, and more just because someone, somewhere is afraid to fail. Two guys named