My company runs on Apple Macs but we have one PC running Windows. It is used for a critical production process and we cannot afford for it to be down. Well it was down and it was down for 48 hours. When we could not fix the programs ourselves, or with the assistance of a call in help desk, I decided it was time to take action and resolve the issue once and for all.
I was in Boston this week. I always enjoy Boston. It’s great to run along the Charles River and I have to have my clam chowder at Legal Seafood. But, the real treat was being invited to speak to the graduate students at the MIT Sloan School of Management. Each year MIT suspends classes for a week and has the Sloan Innovation Period. I was honored to be one of the outside faculty brought in to
The economy is definitely recovering. All of the signs from shipments on the docks to the lines at many restaurants show us that things are getting better. Don’t rely solely on the economic recovery for your success. Take steps now to maximize the speed in which you recover and your ability to weather the next downturn. Most accountable business leaders don’t want to have to only be at the mercy of the economy. Here is a television
I am always inspired by people and organizations who aren’t willing to sit around and let everyone else dictate their future. Game changers know that they can utilize products, services and ideas to shape and own their markets. Here’s a television interview that I did recently on Game Changers. What can you do to change the game in your industry and give yourself a competitive advantage? Are You a Game Changer? from Sam Silverstein on
With the release of the new Apple iPad Apple Inc. is changing the game. Already Seaton Hall University has announced that it will issue iPads to all students this fall. In the past two months since Apple announced the impending release of the iPad, 22% of all new mobile application developers’ projects were based on that platform. Apple is not only changing the game for their industry and with their competitors, but the devices they create are changing the game for other industries as businesses look to leverage and incorporate Apple’s technology moving forward.
While working with an organization’s board of directors recently we discussed the components of great leadership. Many ideas were expressed and it was an amazing experience discovering the differences and the commonalities between everyone’s views. In the end three traits stood out.
True story: Early in the Minnesota Twins 2009 exhibition season, Twins manager Ron Gardenhire discovered a note on his desk from Justin Morneau, his star first baseman. It read: “Gardy: I forgot to run sprints after the workouts yesterday; I am fining myself.” Next to the note was a hundred-dollar bill.
Was Justin Morneau accountable because he was a superstar, or was he a superstar because he was accountable?
A very successful sales professional I know once told me that nothing happens until a sale is made. Until a book is sold the book stores cannot afford employees, the printing companies cannot print anything, writers do not need to write, paper mills are quiet, trucking companies sit idle, and loggers aren’t needed to harvest any trees. It all starts with the sale. The oldest profession in the world really is sales. Someone had to
Every day we are faced with major decisions and large issues. Some of our decisions involve large sums of money and effect people in a profound way. We worry, fret, or lose sleep, which can adversely affect our health in dealing with these big decisions and issues. Effective business professionals must be able to stay focused but maintain a wide field of vision. In addition to the major issues, there are seemingly small activities that
1. Stay in touch 2. Say Thank you 3. Ask for referrals 4. Discover if they have new needs 5. Show them you care about them as people, not just clients Two questions for you: 1. When was the last time you spoke with all of your clients? 2. How have your clients’ needs evolved over the past 24 months? One thing for you to do: 1. Create a brief three-question survey that you can
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