Usually, when we run into a challenge, we focus most of our effort on changing what we do…and we make little or no effort to change the way we think. Yet the power of thinking far outstrips the effects of doing. It is only when we change the way we think that we change what we do in a sustainable way. This is a key principle of accountable leadership: Action always follows belief. If you
The Accountability Blog
Accountable leaders never tire of asking themselves a tough question: Who am I, really? They know the answer to that question is always going to be rooted, not in what they say about themselves, but in the actions that they choose to take. These leaders know their actions do one of two things: they either demonstrate full commitment to their chosen purpose in life … or they demonstrate commitment to something else. Recently, I was
Here is perhaps the ultimate accountability challenge: Suppose you were called on to turn around a company in crisis. How would you do it? There never seems to be any shortage of firms experiencing challenges that connect to a deficit of accountability. The most recent, glaring example is probably Boeing, whose CEO just departed following a series of major problems related to internal safety concerns that were withheld from regulators and others. The plane in
We can only inspire accountability. We can never bring it into existence by demanding it. This is the Principle of Accountability. And the only way to master accountability is to change the way we think. Accountability is not a way of doing. It is a way of thinking. Plenty of leaders talk about “holding people accountable” for certain narrowly-defined outcomes: getting a report done on time, hitting a performance target, taking out the trash, whatever.