Here is perhaps the ultimate accountability challenge: Suppose you were called on to turn around a company in crisis. How would you do it? There never seems to be any shortage of firms experiencing challenges that connect to a deficit of accountability. The most recent, glaring example is probably Boeing, whose CEO just departed following a series of major problems related to internal safety concerns that were withheld from regulators and others. The plane in
The Accountability Blog
Tag: Corporate accountability
We can only inspire accountability. We can never bring it into existence by demanding it. This is the Principle of Accountability. And the only way to master accountability is to change the way we think. Accountability is not a way of doing. It is a way of thinking. Plenty of leaders talk about “holding people accountable” for certain narrowly-defined outcomes: getting a report done on time, hitting a performance target, taking out the trash, whatever.
An extraordinary instance of accountable business leadership made the news over the past week. It came from an employee, not from someone highly placed in the organization, and it was in service of the powerful accountability commitment I call “I stand by you when all hell breaks loose.” The accountable leadership moment came when Bonnie Kimball, a cafeteria worker at Mascoma Valley Regional High School in New Hampshire, learned that one of the students in
What does accountable leadership, in both the public and private sectors, look like after a major disaster? We are in the process of finding out. Following two fatal crashes of its Boeing 737 Max jets earlier this year, the aviation giant Boeing has settled the first of multiple lawsuits from families who lost loved ones on those flights. According to Reuters, the families involved in the first settlement will each receive $1.2 million, in addition
With the release of the new Apple iPad Apple Inc. is changing the game. Already Seaton Hall University has announced that it will issue iPads to all students this fall. In the past two months since Apple announced the impending release of the iPad, 22% of all new mobile application developers’ projects were based on that platform. Apple is not only changing the game for their industry and with their competitors, but the devices they create are changing the game for other industries as businesses look to leverage and incorporate Apple’s technology moving forward.
While working with an organization’s board of directors recently we discussed the components of great leadership. Many ideas were expressed and it was an amazing experience discovering the differences and the commonalities between everyone’s views. In the end three traits stood out.
True story: Early in the Minnesota Twins 2009 exhibition season, Twins manager Ron Gardenhire discovered a note on his desk from Justin Morneau, his star first baseman. It read: “Gardy: I forgot to run sprints after the workouts yesterday; I am fining myself.” Next to the note was a hundred-dollar bill.
Was Justin Morneau accountable because he was a superstar, or was he a superstar because he was accountable?
A very successful sales professional I know once told me that nothing happens until a sale is made. Until a book is sold the book stores cannot afford employees, the printing companies cannot print anything, writers do not need to write, paper mills are quiet, trucking companies sit idle, and loggers aren’t needed to harvest any trees. It all starts with the sale. The oldest profession in the world really is sales. Someone had to
Every day we are faced with major decisions and large issues. Some of our decisions involve large sums of money and effect people in a profound way. We worry, fret, or lose sleep, which can adversely affect our health in dealing with these big decisions and issues. Effective business professionals must be able to stay focused but maintain a wide field of vision. In addition to the major issues, there are seemingly small activities that
I went with my family to Atlanta, Georgia recently. My parents live there and it was great to spend time together. When we go to Atlanta for a visit, we always stop by “The Varsity” for lunch. “The Varsity” bills itself as “The worlds largest drive-in restaurant.” It has been an Atlanta landmark for 80 years, and is located across the street from the Georgia Tech University campus. On a game day “The Varsity” serves