NOTE: I set up several calls recently with Sheriff Joel Richardson, a man I respect immensely, to discuss the difficult issues facing today’s law enforcement organizations. Joel leads the Randall County, Texas, Sheriff’s Department, which includes part of the city of Amarillo; he served for eight and a half years as the presiding officer for the Texas Commission on Law Enforcement. Joel presents, in my view, a perfect example of what accountable leadership in law
The Accountability Blog
Tag: corporate culture
How do you build an accountable corporate culture? Microsoft just gave us all a lesson. If you go to Microsoft’s website and take a look at their corporate values, you will come across this powerful sentence: We recognize privacy as a fundamental human right. Inspiring…but there is a potential problem. Just posting those words is not enough to build or sustain a corporate culture that features commitments that support this value. That takes more than
One of the critical commitments that accountable leaders take on is called IT’S ALL OF US. When you make this commitment, you accept that you do not succeed unless the other person succeeds — and you accept that if the other person fails, you fail. An organization built on this value treats its employees like family, and it doesn’t walk away from them in tough times. This connects to a related commitment, to STAND WITH
By now, it’s obvious that the global pandemic we now face is a crisis unlike anything any of us have ever encountered. There is no longer any doubt about it: we are entering tough times. The two critical questions for leaders now are–how do we make sure our organizations survive these tough times, and how do we make sure we rebound quickly coming out of them? Those are two different things, but they are both
You may have seen the video that went viral about a luggage handler recklessly throwing passenger bags around at Manchester Airport in England. If you didn’t, here’s a look. The flight’s passengers (and plenty of others) were furious at the sight of the bags being tossed right through the baggage cart, and rightly so. In a world where there are many, many accounts of customer sharing (valid) complaints about their flying experiences, I was reluctant
Discover exactly how to go about fixing a broken corporate culture like the one currently in play at Boeing. It starts with leadership. It is possible. A great culture is really what all employees want.
After reading the owner of the Houston Astros recent response that he does not believe he should be held accountable for the cheating that his team was found to have participated in, I thought an article was required. At first, I thought that I would just create a list of all of the times that a leader is not accountable. The only problem with that is that the article would end at that point.
Houston Astros owner and chairman Jim Crane fired the team’s manager and general manager after Major League Baseball found the Astros illegally created a system the sole and communicated the opposing teams’ pitching signs during their 2017 championship season. Accountability was lacking on the side of those fired but the owner showed his accountability immediately.
There has been a tragic failure of accountable leadership at Boeing. But the accountability failure I am talking about is not the failure of a single individual. I am willing to bet that what you have been reading about in the headlines is how, in the aftermath of the 737 Max crisis, Boeing CEO Dennis Muilenburg just lost his job. Unfortunately, his story is a story of unaccountable leadership.
Just recently a high school in St. Louis, Missouri canceled the balance of their football season. They were 7-0 at the time of this decision. Was that accountable? As it turns out, one of the star players had been suspended for one game after being ejected in the final game of last year, his sophomore season. That suspension was supposed to be carried out this year. This suspended player, wearing a different uniform number, using