The Accountability Blog

Tag: corporate culture

Corporate Culture: Deeper than Dollars and Cents

This past Labor Day, Delta Airlines made headlines in the business world by sending out a memo informing employees that they would be receiving an unexpected four-percent raise. A couple of years back, American Airlines gave its employees a comparable across-the-board raise. Do such management decisions, on their own, serve as evidence of an accountable corporate culture? I say no. Here is why: It is not just about the money. An accountable corporate culture is

Read More »

Accountable Leadership Is Leadership that Creates a Safe Place to Work

The fact that you occupy a leadership position on the organizational chart does not mean you are an accountable leader. Case in point: Katarzyna Richter, director of LOT Polish Airlines. During a flight she took on British Airways, one of her chief competitors, Richter apparently took clandestine photographs of members of the flight crew serving her, and later posted those photos on Facebook with degrading commentaries: “Today,” she wrote in Polish that was quickly translated

Read More »

What is the Purpose of a Corporation?

CEOs from the Business Roundtable, including the leaders of huge companies like JPMorgan Chase, Apple, and Amazon, made major headlines recently. They came together with the stated aim of redefining business’s role in society. Overturning decades of business-school orthodoxy that embraced economist Milton Friedman’s pronouncement that “the social responsibility of business is to increase its profits,” the nearly 200 CEOs signed off on a statement about the “purpose of a corporation.” This statement explicitly acknowledged

Read More »

Accountable Corporate Culture: Did You Get the Memo?

How easy is it to believe you have an accountable corporate culture, but be 100% wrong about that? Too easy. Consider the case of easyJet. Do a search on “easyJet values” and you will eventually come across the following two sentences, posted prominently on the low fare airline’s “what we do” web page. We never compromise on safety.  Safety underpins everything we do. That looks good on a web page, and it’s certainly among the

Read More »

“It’s All of Us”: The San Diego Synagogue Shooting & Accountability

When an anti-Semitic gunman opened fire recently in a San Diego synagogue, a member of the congregation, Lori Gilbert Kaye, chose in a split second to leap between the shooter and the rabbi. She lost her life…but the rabbi believes that by taking the action she did, she also saved his. This act was, I believe, a teaching moment for the world, a moment of profound accountability to the commitment that I call “It’s all of

Read More »

Does Your Corporate Culture Inspire Accountability?

Recently, a family from New Zealand booked a home for a vacation in Ireland using Airbnb, the popular online peer-to-peer property rental service. When the family showed up at the property, however, they got an unpleasant surprise. They discovered that the owner of the house had set up a live video feed by means of a concealed camera. Believe it or not, that wasn’t the biggest problem that showed up in this story. The biggest

Read More »

Krispy Kreme’s Nazi Roots — and the Challenge of Accountability

It’s likely that, before this week, you hadn’t heard of the Reimann family if you lived outside of Germany. And it seems likely, too, that that’s exactly how the Reimann family wanted it. Which is, if true, a major failure of accountability. There is a total lack of accountable leadership in the Reimann family. You almost certainly have heard of the consumer brands owned by the Reimann family. They include Krispy Kreme doughnuts, Panera Bread,

Read More »

The Future of Leadership is Accountability

When a leader freaks out and starts changing things their people are intensely affected. Inconsistent leadership creates an environment that is full of distractions for the people they lead. When the people are distracted they cannot focus on the purpose, mission and tasks at hand for the enterprise. Great leaders stay steady and they know exactly what to be steady about.

Read More »
September 2021
M T W T F S S
 12345
6789101112
13141516171819
20212223242526
27282930  

Recent Post

Sign up for the Accountability Zone™ Newsletter

We use cookies to give you the best online experience.
By using our website, you agree to our use of cookies in accordance with our privacy policy