CEOs from the Business Roundtable, including the leaders of huge companies like JPMorgan Chase, Apple, and Amazon, made major headlines recently. They came together with the stated aim of redefining business’s role in society. Overturning decades of business-school orthodoxy that embraced economist Milton Friedman’s pronouncement that “the social responsibility of business is to increase its profits,” the nearly 200 CEOs signed off on a statement about the “purpose of a corporation.” This statement explicitly acknowledged
The Accountability Blog
Tag: corporate culture
How easy is it to believe you have an accountable corporate culture, but be 100% wrong about that? Too easy. Consider the case of easyJet. Do a search on “easyJet values” and you will eventually come across the following two sentences, posted prominently on the low fare airline’s “what we do” web page. We never compromise on safety. Safety underpins everything we do. That looks good on a web page, and it’s certainly among the
When an anti-Semitic gunman opened fire recently in a San Diego synagogue, a member of the congregation, Lori Gilbert Kaye, chose in a split second to leap between the shooter and the rabbi. She lost her life…but the rabbi believes that by taking the action she did, she also saved his. This act was, I believe, a teaching moment for the world, a moment of profound accountability to the commitment that I call “It’s all of
Recently, a family from New Zealand booked a home for a vacation in Ireland using Airbnb, the popular online peer-to-peer property rental service. When the family showed up at the property, however, they got an unpleasant surprise. They discovered that the owner of the house had set up a live video feed by means of a concealed camera. Believe it or not, that wasn’t the biggest problem that showed up in this story. The biggest
It’s likely that, before this week, you hadn’t heard of the Reimann family if you lived outside of Germany. And it seems likely, too, that that’s exactly how the Reimann family wanted it. Which is, if true, a major failure of accountability. There is a total lack of accountable leadership in the Reimann family. You almost certainly have heard of the consumer brands owned by the Reimann family. They include Krispy Kreme doughnuts, Panera Bread,
When a leader freaks out and starts changing things their people are intensely affected. Inconsistent leadership creates an environment that is full of distractions for the people they lead. When the people are distracted they cannot focus on the purpose, mission and tasks at hand for the enterprise. Great leaders stay steady and they know exactly what to be steady about.