
A Lesson From Springsteen about Trust
One of the most common complaints I hear from leaders has to do with the team’s supposed inability to accept their responsibility to tell the truth. Here’s how this often plays out. There’s some kind of problem, some kind of oversight, some kind of challenge, and the leader wants to get to the bottom of it – – as a prosecutor. The word goes out: Who authorized this? And the inquisition is on. For some