When I talk about accountability, a lot of leaders assume I’m talking about the team’s accountability to the leader. Actually, the whole process starts with the leader’s accountability and their ability to follow through on commitments to the team. One of the most important of those commitments is the leader’s commitment to make sure everyone feels safe in sharing insights and opinions…whether that’s someone who’s been with your organization for years, or someone who just
The Accountability Blog
We are all nearing the end of what has been a very difficult year. As the final days of that year approach, it seems appropriate to take just a few moments to talk about one of the most important, most inexhaustible traits of the accountable leader: gratitude.
Everyone has the ability to make a difference. This year, we have all learned that the hard way. Three or four months ago, many people had this idea that someone who worked the checkout line at a grocery store, or someone who worked for the sanitation department collecting garbage, or someone who delivered food for people who wanted to enjoy a restaurant meal at home, or someone who worked at a similar job, was more