The Accountability Blog

Tag: leadership

What Accountability Looks Like in Action

Kaylah Rainey signs her letter of intent with Northwestern … and Northwestern becomes a national role model for accountability. The only time you become an effective leader is when you are accountable. And you only become accountable when you are committed. Commitment is at the very core of accountability and true leadership. If the leader is committed, then everyone will be committed! This is a very simple concept, yet you’d be surprised how many leaders

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It’s All of Us

Community service is not a punishment. Accountability is not a way of doing; it is a way of thinking. Accountability is keeping your commitments to people … and a commitment is No Matter What. I believe that when you start adopting this No Matter What mindset on a regular basis, you can not only transform your team … but you also can begin the process of changing the world and make it a better place.

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Google Assistant Responds to “Tell me something good” with Positive News

But actions still speak louder than words! We live in a hyper-connected, hyper-informed era. Thanks to today’s round-the-clock media cycles, mobile devices, and social media platforms, you and I can set up news feeds that allow us to take in more news per day than ever before. That’s a good thing…right? Well — yes and no. The trouble is, lots and lots of the news we end up exposing ourselves to is bad. If we’re

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Accountable Leaders Learn to Spot Cultural Drift

What if the culture you designed for your company isn’t the culture your people are actually living? A client of mine recently told me, “I know in my heart that fundamentally we have a great culture at our company… but lately, I feel like something is off, and I can’t quite put my finger on what it is.” I said, “Does it feel like you’re not quite hitting the bulls-eye that you used to hit

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American Airlines Can Be Better … And I Know How

Prior to the pandemic, last year the Wall Street Journal released its rankings of the best and worst major US airlines. It will come as no huge surprise to any frequent flier, I think, that American Airlines came in dead last. The bottom of this list is, of course, a bad place for any airline to be for even a single year, but it is worth noticing that this unenviable position on the Journal’s list

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Accountability and the Challenge of AI

What can a robot teach us about accountability? Quite a lot, it turns out. A recent op-ed in the British newspaper The Guardian, provocatively entitled A Robot Wrote this Entire Article. Are You Scared Yet, Human?, addressed that timeless sci-fi scenario: machines rising up against humanity. The newspaper’s editors asked a cutting-edge language generator. GPT-3, to convince us all that humanity has nothing to fear from robots. The article makes fascinating reading. I will leave

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Albert Einstein On Servant Leadership

Accountability really is the highest form of leadership. In “The 100,” his fascinating survey ranking the most influential human beings ever to walk the earth, author Michael Hart placed Albert Einstein at #10, well ahead of such figures as Julius Caesar, Martin Luther, and William Shakespeare. Hart chose Einstein as the tenth-most influential human being in all history because of his enormous importance in the world of science, and specifically for his contributions to the

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A Lesson From Springsteen about Trust

One of the most common complaints I hear from leaders has to do with the team’s supposed inability to accept their responsibility to tell the truth. Here’s how this often plays out. There’s some kind of problem, some kind of oversight, some kind of challenge, and the leader wants to get to the bottom of it – – as a prosecutor. The word goes out: Who authorized this? And the inquisition is on. For some

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The Lazy Leader’s Version of Accountability

Has someone you report to ever said to you, “I’m holding you accountable for so-and-so”? Or: “You’re going to be held accountable if X, Y, or Z doesn’t happen”?

How did that make you feel? Did it inspire you? Did it make you glad that you had picked such a great place to work and found such a great boss? Did it get your creative juices flowing?

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Accountability…and the Twin Realities of the Remote Workforce

There are two potent realities that connect to the remote leadership challenge, and each of them is refusing to go away, despite the best efforts of some to stop believing in them. Each reality is worth understanding, because one of the core commitments of the accountable leader is a commitment to the truth, and this is a commitment that starts at home.

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