Do you find yourself constantly asking this question? Or, as so often is the case, are we asking, what went wrong? Are you living with the accountable mindsets of abundance, gratitude, and respect or do you find yourself slipping in the negative mindsets of scarcity, entitlement, and contempt? Accountability is not a way of doing. Accountability is a way of thinking. And the mindset we choose drives those thoughts. Those thoughts, in turn, drive our
Do you believe that other people have rights, just like you do? That their experiences and insights are as valid as your own? That all human beings have an inherent dignity and worth, regardless of any differences in culture, outlook, or belief system that may exist between them? Do you believe that people have a right to be treated well, and that you should treat them as you yourself would want to be treated? Accountable
Accountable leaders know that the values of the organization must always connect to the actions and decisions of each and every team member. They also know that Respect has to be one of those values. If team members are not willing to treat each other with respect — whether that is over a political disagreement, a disagreement about how to redecorate the breakroom, or anything in between — then the accountable leader has to call time-out and make sure the value of Respect is restored.
Everyone has the ability to make a difference. This year, we have all learned that the hard way. Three or four months ago, many people had this idea that someone who worked the checkout line at a grocery store, or someone who worked for the sanitation department collecting garbage, or someone who delivered food for people who wanted to enjoy a restaurant meal at home, or someone who worked at a similar job, was more
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